What Is The Refund Policy？

During your subscription to MacroProxy's products and services, we will charge corresponding fees to provide the required functions and services. All fees must be paid in full before product delivery. Users are responsible for any additional service fees, VAT, customs duties, and other fees required by local laws incurred after purchasing the products.

By subscribing to MacroProxy services, you agree to fully read and accept MacroProxy's subscription terms, and the subscription fees are non-cancellable and non-refundable.

In certain cases, we support returning a proportion of the paid amount to your MacroProxy wallet balance:

You mistakenly subscribed to multiple plans;

You mistakenly selected and subscribed to the wrong plan.

Please note that once a plan is activated on the platform, the corresponding services will be automatically provided to your account, and we do not offer any form of refund. If you have any questions about the packages, please contact customer service and purchase a small package for testing. We are happy to provide assistance with package usage and connection issues.